NFA 9.3.6/9.3.8 Reaper Service not watched by Watchdog

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Article ID: 103617

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

The NFA System Status page doesn’t monitor when the Reaper process is behind or in a stopped state.

Cause

In NFA 9.3.7 we removed the reaper process. For 9.3.8, the process was added back but the Watchdog still doesn't monitor it.

Environment

NFA 9.3.6
NFA 9.3.8
Windows 2012

Resolution

The next NFA version (9.5.0) will monitor the Reaper process as it did in NFA 9.3.3.