NFA 9.3.6/9.3.8 Reaper Service not watched by Watchdog

Article Id: 103617

Status: Published

Updated On: 27-06-2018 14:15

Products:

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction:

The NFA System Status page doesn’t monitor when the Reaper process is behind or in a stopped state.

Cause:

In NFA 9.3.7 we removed the reaper process. For 9.3.8, the process was added back but the Watchdog still doesn't monitor it.

Environment:

NFA 9.3.6
NFA 9.3.8
Windows 2012

Resolution:

The next NFA version (9.5.0) will monitor the Reaper process as it did in NFA 9.3.3.