Custom Reports load extremely slow

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Article ID: 103611

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

When choosing a custom report from a folder, the browser can take a very long time to display the page.

Cause

If there is a stacked trend graph with a resolution set lower than the recommended resolution, IIS has to render hundreds of records into a small graph.

Environment

NFA (any version)
Windows 2008/2012/2016

Resolution

You can either remove the stacked trend graph if you need the lower resolutions OR you can keep the stacked trend graphs and set the resolution higher which will allow the graph to render faster.