How to select the appropriate patch for WA Agent Upgrade
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Article ID: 103584
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Updated On:
Products
CA Workload Automation AE - Business Agents (AutoSys)
CA Workload Automation AE - Scheduler (AutoSys)
Workload Automation Agent
Issue/Introduction
We want to upgrade WA Agent on Linux to the latest release.
We found several patches available under the following link:
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-workload-automation-agent-solutions-and-patches.html#113SP7
Example:
RO93768: LNX-X86-CA WA AGENT R11.3 SP7
RO93769: LNX-X64-CA WA AGENT R11.3 SP7
How can we determine which is the appropriate patch for our upgrade?
Environment
WA Agent 11.3 on Linux
Resolution
The "LNX-X86" patches are for "Linux Intel 32-bit" version. Example:
RO93768: LNX-X86-CA WA AGENT R11.3 SP7
While the "LNX-X64" patches are for "Linux Intel 64-bit" version:
RO93769: LNX-X64-CA WA AGENT R11.3 SP7
You can run the "cybAgent -vv" command to determine the current WA Agent release:
Example:
# ./cybAgent -vv
CA Workload Automation Agent
for LINUX (Intel) 32-bit < ====== This is Linux Intel 32-bit version so RO93768 is required
Version R11.3, Service Pack 1, Maintenance Level 0, Build 353
.......
# cybAgent -v
CA Workload Automation Agent
for LINUX (Intel) 64-bit < ====== This is Linux Intel 64-bit version so RO93769 is required
Version R11.3, Service Pack 1, Maintenance Level 0, Build 353
......
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