Gantt Insert/Update Errors popup when trying to save task status update in PPM

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Article ID: 103580

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Gantt Insert/Update Errors popup when trying to save a status change (IE from Started to Completed) for certain tasks. If you attempt to change the status of the task(s) from the task itself, the change doesn't save. 

Cause

The can happen if there is any ETC left on the task that is attempted to be marked completed, as the ETC must first be cleared on the task before closing it. 

Environment

Release:
Component: ODPRM

Resolution

Change the ETC for the task to 0, then you can update the task status to Completed.