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When trying to load the CA SDM Web Services URL in SOAP, it throws the following exception: Unexpected element: OPEN_TAG
Article ID: 103542
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
The following error appears when loading SDM WebServices URL in SOAPUI:
Error loading [ ttp://<SDM hostname>:<port>/axis/services/USD_R11_WebService]:
org.apache.xmlbeans.XmlException: org.apache.xmlbeans.XmlException: error: Unexpected element: OPEN_TAG
The Initial WSDL URL set in the SOAPUI project is wrong.
CA Service Desk Manager and higher.
- Create a new SOAP project in SOAPUI
- Enter a Project Name
- In the Initial WSDL set: http://<SDM hostname>:<port>/axis/services/USD_R11_WebService?wsdl
- Where <SDM hostname> is the server where Service Desk Manager is running WebServices.
- Where <port> is the tomcat port number where WebServices are running: Example: 8080