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Schedule report in boxi, how to NOT fire an instance when scheduling it
Article ID: 103535
Updated On:
Products
CA Service Management - Service Desk Manager
Issue/Introduction
When scheduling a report in BOXI, a report instance is immediately executed.
How to NOT fire a report instance when scheduling a BOXI/CABI report?
Environment
BOXI 4.1
All Supported Operating Systems
Resolution
For example, let's say you want to schedule a monthly report or weekly report in BOXI.
When scheduling, it immediately runs the report once.
To avoid this, edit the calendar and change the schedule to the next month or week
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