Schedule report in boxi, how to NOT fire an instance when scheduling it

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Article ID: 103535

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

When scheduling a report in BOXI, a report instance is immediately executed.

How to NOT fire a report instance when scheduling a BOXI/CABI report?


scheduled report also executed

Environment

BOXI 4.1

All Supported Operating Systems

Resolution

For example, let's say you want to schedule a monthly report or weekly report in BOXI.

When scheduling, it immediately runs the report once.  

To avoid this, edit the calendar and change the schedule to the next month or week


modify the default calendar
 

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