Open Workbench - Some Users seeing Text Wrap, while others see Text Truncate
book
Article ID: 103529
calendar_today
Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
Issue/Introduction
Since upgrading CA PPM (Project & Portfolio Management), we have some users who's data truncates within the columns in Open Workbench (OWB) and others that wrap the text. Is there a default setting in Open Workbench to set for data truncating vs. data wrapping?
Environment
Release: Component: PPMOWB
Resolution
An enhancement was added in 14.1 and higher where OWB will now wrap cell text. Unfortunately, there is no setting to change the behavior to truncate. If users are still seeing the old behavior of truncating, do a clean uninstall of OWB using the steps at: KB000032378 and install the latest OWB version from PPM->Home->Account Settings->Downloads.