Open Workbench - Some Users seeing Text Wrap, while others see Text Truncate

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Article ID: 103529

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Since upgrading CA PPM (Project & Portfolio Management), we have some users who's data truncates within the columns in Open Workbench (OWB) and others that wrap the text. Is there a default setting in Open Workbench to set for data truncating vs. data wrapping?

Environment

Release:
Component: PPMOWB

Resolution

An enhancement was added in 14.1 and higher where OWB will now wrap cell text. Unfortunately, there is no setting to change the behavior to truncate. If users are still seeing the old behavior of truncating, do a clean uninstall of OWB using the steps at: KB000032378 and install the latest OWB version from PPM->Home->Account Settings->Downloads.
 

Additional Information

For more details on this change see Open Workbench Changes for Release 14.1.