EFS Certification Alert

Article Id: 103515

Status: Published

Updated On: 27-06-2018 04:18

Products:

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction:

Analysts claiming that they get a certification alert for "EFS" and that the certification will finish at the end of the month if they work with CA Service Desk Manager GUI. What does this mean?

Environment:

CA Service Desk Manager 14.1
CA Service Desk Manager 17.1

Resolution:

Encrypting File System (EFS) is an encryption service found in Windows 10, A cousin to BitLocker, which can encrypt entire drives at once, EFS lets you encrypt individual files and folders.
This has nothing to do with CA Service Desk Manager.