User name is displayed as 'undefined'
Issue/Introduction:
After an upgrade, we might see the the user name shows 'undefined' on the upper right.
Cause:
The problem is the cache not being updated after the upgrade.
Environment:
Clarity PPM 15.x
Resolution:
To resolve this, clear the Clarity PPM cache.
Additional Information:
Please, refer to this article for the complete information on how to clear the caches in Clarity PPM: 23812 - Clarity PPM: How to flush or clear the cache?
Similar problems might be encountered in the New UX. Refer to this article : 141041 - Avatar Displayed as 'Unknown' in the New UX