e2e script returns error code -5 on Windows 10

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

e2e on Windows 10 is generating a -5 return code/error when the script completes.

Cause

- Windows OS configuration setting

Environment

- UIM 8.5x
- e2e_appmon/e2e_appmon_dev v2.4x
- Windows 10 workstations
- Migration to Windows 10 workstations

Resolution

On the Windows 10 machine where e2e is deployed:

1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
2. Change the EnableLUA setting to 0

<Please see attached file for image>

3. Reboot the workstation

This disables User Account Control (UAC) on the workstation.
 

Additional Information

If the above resolution doesn't resolve the -5 return code please also refer to the following url which contains further instructions:

   https://comm.support.ca.com/kb/e2eappmon-return-code-5-when-running-script/kb000034036

keywords: e2e e2e_appmon e2e_appmon_dev Windows 10 -5 error code return script completes generates