CA Automic jobs is failing with an error message Login info: '<system user>' has a password > 20 characters or contains a comma
Article ID: 103419
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
CA Automic jobs is failing with the following error message in the agent's log:
'Login object: 'LOGIN.OBJECT', Host: 'AGENT', Login info: '<system user>' has a password > 20 characters or contains a comma'
Prior to CA Automic Automation Engine v12.1, there was a limit in length of password and not all special characters were allowed such as comma. Starting from CA Automic Automation Engine v12.1, there is no more limit in the length and any character may be used in the password. However, the CA Automation Engine and the CA Automic Agents need to be on the same version(12.1).
'Login object: 'LOGIN.OBJECT', Host: 'AGENT', Login info: '<system user>' has a password > 20 characters or contains a comma'
Prior to CA Automic Automation Engine v12.1, there was a limit in length of password and not all special characters were allowed such as comma. Starting from CA Automic Automation Engine v12.1, there is no more limit in the length and any character may be used in the password. However, the CA Automation Engine and the CA Automic Agents need to be on the same version(12.1).
Environment
Products: CA Automation Engine v12.1.x, CA Automic Agents v12.1.x
Operating System: ALL
Operating System: ALL
Resolution
Please make sure that the CA Automation Engine and the CA Automic Agents are on the same version which is 12.1.x.
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