Unable to connect agent after Upgrade Assistant Installation
Article ID: 103414
CA Workload Automation AE - Business Agents (AutoSys)
CA Workload Automation AE - Scheduler (AutoSys)
CA Workload Automation Agent
Customers may encounter an issue where they are unable to connect an agent to the scheduler after the installation of the AutoSys Upgrade Assistant.
CSAM gets upgraded with the Upgrade Assistant and may cause issues with connectivity.
Create a backup of "C:\Program Files (x86)\CA" directory on the effected server which contained the updated CSAM and other binaries.
Restore the directory from a backup before the changes were made.