idcmd deploy returns <There is no deployment manager running on host >

Products

• CA Cloud Service Delivery Platform

Issue/Introduction

idcmd.exe deploy command returns error like :
 

Contacting the deployment manager on <managername>.
There is no deployment manager running on host <managername>.

But idmanager is running :
 

idmanager status -p ITCM

IDManager instance for product ITCM is running

<Please see attached file for image>

 

In C:\Program Files (x86)\CA\SC\IDMgrApi\logs\ITCM\TRC_IDAPI_*.log we could see this error :

 

DMAPI |DmApi |cdmapi.cpp 000420|DETAIL | Encryption failed!
DMAPI |DmApi |cdmapi.cpp 008229|ERROR  | Error encrypting outgoing message <-18>

 

Cause

This error could occur if command line like this is executed :

idcmd deploy /manager <ID_manager_name> /mu <mgr_user> /mp <mgr_password> /ip <target_machine> /pn <package_number> /pparams <ssname,> /tu <target_user> /tp <target_password> /pc ITCM

 

Environment

Release: CLDPBA99000-1.3-Cloud Service DeliveryPlatform
Component:

Resolution

If idcmd command is executed on the same machine as IDManager, parameters for Manager name and credentials could be removed.

Example :

idcmd deploy /ip <target_machine> /pn <package_number> /pparams <ssname,> /tu <target_user> /tp <target_password> /pc ITCM