Request Manager: Saving failed - NullPointerException during save of processes

Article Id: 103381

Status: Published

Updated On: 02-08-2018 06:55

Products:

Automic Service Orchestration

Issue/Introduction:

Some processes cannot be saved after editing. Saving fails with the message:

"Saving failed" - "Java.lang.NullPointerException".

Cause:

This error is caused by Tomcat specific issue. This is no bug in Request Manager.

Environment:

Tomcat 8.0.

Resolution:

Use / upgrade to Tomcat version 8.0.50 or above