Excel add-in - Error: "Microsoft Excel is waiting for another application to complete an OLE action"

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

Object Linking and Embedding (OLE) is a technology developed by Microsoft that allows Office applications to interact with other applications. It allows one editing application to send part of a document to other applications and then import or take it back together with other content.

For example, if Excel tries to communicate with PowerPoint, it issues a command to OLE object and waits for the response from PowerPoint.

However, if the required response is not received within a specific duration of time, the following error might be displayed:

Microsoft Excel is waiting for another application to complete an OLE action

How do we fix this error message: "Microsoft Excel is waiting for another application to complete an OLE action" ?

Environment

Release:
Component: ACSAAS

Resolution

This issue is a Microsoft issue. It is well explained in these two links. Follow the steps in these docs to fix this issue:
https://www.thewindowsclub.com/excel-is-waiting-for-another-application
http://www.repairmsexcel.com/blog/resolve-excel-ole-action-error