snmpcollector probe thresholds templates not synced to snmp devices profiles
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Article ID: 103359
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Try to disable an alarm from the template editor. After saved the template, the changes are not reflected in the device profile.
Environment
UIM/UMP 8.51?
snmpcollector v3.22.
Resolution
This issue was resolved by the following steps,
- Deactivate the snmpcollector and baseline_engine probe,
- Delete or move the below file to a different location ...\Nimsoft\probes\SLM\baseline_engine\cache_dir\threshold.cache.zip
- Restart the Nimsoft robot,
- Activate baseline_engine and snmpcollector probe, if not active,
- Open snmpcollector templates from the Admin Console and select any profile,
- Uncheck and check the Active box and Save the profile,
- This will reapply all active profiles.
Feedback
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