17.1- ant add-spadmin-user not working - DE41426
Article ID: 103342
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
When trying to elevate user to Service Delivery Admin via command line, java error occurs and user never gets elevated.
When using the "ant add-spadmin-user" command to assign "Service Delivery Admin" role to an existing user via catalog's command line based on:https://docops.ca.com/ca-service-management/17-1/en/installing/post-installation-tasks/ca-service-catalog-post-installation-tasks
After the command is executed, the user still has its default role and no changes are made.
It was a bug in 17.1 GA version
Service Catalog 17.1
Service Catalog 17.1 rollup1 patch . You can download 17.1 rollup1 patch from the following web site :
Service Management 17.1 rollup1 patch availability announcement :