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Integration with CAPM 3.5

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Article ID: 103325

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

I am getting the following error when trying to see Spectrum Alarm data in CAPM: "Please check the credentials entered on the Data Source settings. The server returned: Unauthorized" I have followed the steps outlined below but this did not resolve the issue.
https://comm.support.ca.com/kb/no-information-in-alarms-tab/kb000009290

Cause

The root cause of this issue is a deprecated method in tomcat.

Environment

CAPM 3.5
Spectrum 10.2.x

Resolution

We use a newer version of Tomcat in Spectrum 10.3.
Please upgrade to spectrum 10.3 or newer.
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