CA Infrastructure ManagementCA Infrastructure ManagementCA Performance Management - Usage and AdministrationCA Performance Management - Data Polling
Issue/Introduction
I am getting the following error when trying to see Spectrum Alarm data in CAPM: "Please check the credentials entered on the Data Source settings. The server returned: Unauthorized" I have followed the steps outlined below but this did not resolve the issue. https://comm.support.ca.com/kb/no-information-in-alarms-tab/kb000009290
Cause
The root cause of this issue is a deprecated method in tomcat.
Environment
CAPM 3.5 Spectrum 10.2.x
Resolution
We use a newer version of Tomcat in Spectrum 10.3. Please upgrade to spectrum 10.3 or newer.