Default CA Service Management URL and Logins

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager
• CA Service Desk Manager
• CA Service Catalog

Issue/Introduction

When operating the CA Service Management solution, end users may be called upon to access specific parts of the application via their respective web interfaces.  This document discusses all of the known URL accesses and their default userids needed for access.

IMPORTANT:  The information contained in this document assumes a default installation of the respective product without regard for any custom configurations introduced to the application install.  Such custom configurations may include port reassignment, implementation of SSL, network aliasing, or any load balancing which may affect the actual URL.  All of the URL values are taken from review of a default installation of application, with all default values accepted.

Only the default userid values that are created through the install process are provided, with passwords intentionally omitted.  Some installations may use a different userid value depending on the choices made during the install or have rendered the default login listed inactive.

Environment

CA Service Management 14.1 and higher

All Supported Operating Systems

Resolution

Service Catalog (Default login: spadmin)
http://SERVER.DOMAIN.COM:8080/usm/wpf?Node-icguinode.login

Process Automation (Default login: pamadmin)
http://SERVER.DOMAIN.COM:8080/itpam

EEM (Default Login: eiamadmin)
https://SERVER.DOMAIN.COM:5250/spin/eiam/eiam.csp

CA Service Desk Manager (Default login: ServiceDesk)
http://SERVER.DOMAIN.COM:8080/CAisd/pdmweb.exe

JasperSoft (Default login: superuser)
http://SERVER.DOMAIN.COM:8080/jasperserver-pro/login.html

CA xFlow/Service Point (Default login: ServiceDesk)
http://SERVER.DOMAIN.COM:9002

CA Asset Portfolio Manager (Default login: uapmadmin)
http://SERVER.DOMAIN.COM:99/ITAM/Pages/UserLogin.aspx