ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unknown models seen after reloading a previous SpectroSERVER database save file
Article ID: 103244
Updated On:
Products
CA Spectrum
Issue/Introduction
Unknown models seen after reloading a previous SpectroSERVER database save file
Cause
OneClick caches information received from the SpectroSERVER. After reloading a previously saved database, OneClick still has information from the previous database in its cache.
Environment
Any Spectrum version
Resolution
After reloading the SpectroSERVER database, stop and start the tomcat process on the OneClick and SRM systems to clear out any cached data.
Feedback
Yes
No
Powered by
