Unknown models seen after reloading a previous SpectroSERVER database save file

Products

• CA Spectrum

Issue/Introduction

Unknown models seen after reloading a previous SpectroSERVER database save file

Cause

OneClick caches information received from the SpectroSERVER. After reloading a previously saved database, OneClick still has information from the previous database in its cache.

Environment

Any Spectrum version

Resolution

After reloading the SpectroSERVER database, stop and start the tomcat process on the OneClick and SRM systems to clear out any cached data.