Unknown models seen after reloading a previous SpectroSERVER database save file
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Article ID: 103244
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Updated On:
Products
CA Spectrum
Issue/Introduction
Unknown models seen after reloading a previous SpectroSERVER database save file
Cause
OneClick caches information received from the SpectroSERVER. After reloading a previously saved database, OneClick still has information from the previous database in its cache.
Environment
Any Spectrum version
Resolution
After reloading the SpectroSERVER database, stop and start the tomcat process on the OneClick and SRM systems to clear out any cached data.