Error SequeLink 6.0 Performance DLL 8

Article Id: 103243
Status: Published
Updated On: 09-08-2018 03:33
Products:
SINGLE SIGN ON - LEGACY , CA Data Protection (DataMinder) , CA User Activity Reporting
Issue/Introduction:

DataDirect SequelLink error "Error SequeLink 6.0 Performance DLL 8" is logged in the Windows Application log after upgrading to CA Data Protection 15.2

For example: 
- System 
- Provider 
[ Name] SequeLink 6.0 Performance DLL 
- EventID 8 
[ Qualifiers] 49152 
Level 2 
Task 0 
Keywords 0x80000000000000 
- TimeCreated 
[ SystemTime] 2018-04-28T19:20:05.000000000Z 
EventRecordID 977219272 
Channel Application 
Computer workstation1.unipraxis.com
Security 
EventData 

Cause:

The error is benign.

Environment:

CA Data Protection 15.2

Resolution:

This is a benign error but it can be removed by disabling the collection of performance metrics from Sequelink services, using the steps below. 

1. Launch a Windows command window (as administrator).
2. Run the following command from the command prompt: 

unlodctr "SequeLink 6.0 Services" 

This will look like this. 

c:\> unlodctr "SequeLink 6.0 Services" 
Counters for SequeLink 6.0 Services have not been installed yet 
c:\> 

Notes: 

The returned message may vary for each customer setup. 

If the problem still persists, then proceed to remove the following registry keys/subkeys: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SequeLink 6.0\Services\Performance 

Then restart of sequelink services by rebooting of the system.

Additional Information:

DataDirect SequeLink is a 3rd party application used by Data Protection to connect to the backend database.