Error SequeLink 6.0 Performance DLL 8

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Article ID: 103243

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Updated On:

Products

SINGLE SIGN ON - LEGACY CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

DataDirect SequelLink error "Error SequeLink 6.0 Performance DLL 8" is logged in the Windows Application log after upgrading to CA Data Protection 15.2

For example: 
- System 
- Provider 
[ Name] SequeLink 6.0 Performance DLL 
- EventID 8 
[ Qualifiers] 49152 
Level 2 
Task 0 
Keywords 0x80000000000000 
- TimeCreated 
[ SystemTime] 2018-04-28T19:20:05.000000000Z 
EventRecordID 977219272 
Channel Application 
Computer workstation1.unipraxis.com
Security 
EventData 

Cause

The error is benign.

Environment

CA Data Protection 15.2

Resolution

This is a benign error but it can be removed by disabling the collection of performance metrics from Sequelink services, using the steps below. 

1. Launch a Windows command window (as administrator).
2. Run the following command from the command prompt: 

unlodctr "SequeLink 6.0 Services" 

This will look like this. 

c:\> unlodctr "SequeLink 6.0 Services" 
Counters for SequeLink 6.0 Services have not been installed yet 
c:\> 


Notes: 

The returned message may vary for each customer setup. 

If the problem still persists, then proceed to remove the following registry keys/subkeys: 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SequeLink 6.0\Services\Performance 

Then restart of sequelink services by rebooting of the system.

Additional Information

DataDirect SequeLink is a 3rd party application used by Data Protection to connect to the backend database.