The CA APM .NET Agent Installer has been detected as a thread by Symantec Endpoint Protection

Products

• APP PERF MANAGEMENT
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CUSTOMER EXPERIENCE MANAGER
• INTROSCOPE

Issue/Introduction

I am trying to run the CA APM .NET Agent 10.7 SP1 installer, but it was detected as a thread by the Symantec Endpoint Protection software on my machine. This installer file was previously downloaded from CA Support Download Center.

Cause

The copy on your machine may have been infected by virus post download, or it may be a false alarm by the security software used.
 

Environment

CA Application Performance Management .NET Agent 10.7 SP1

Resolution

CA Support has downloaded and verified that the copy on support site is valid and free from virus infection.
Please re-download a new copy from the CA Support Download Center