Alarm_enrichment probe becomes disabled and NAS crashes on the HA hub

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Article ID: 103184

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Alarm_enrichment probe becomes disabled and NAS crashes on the HA hub

Cause

alarm_enrichment probe is included in the HA Configure ->  "Probes to enabled" list.

Environment

HA probe v1.45 with any NAS version
 

Resolution

1. Remove the alarm_enrichment probe from "Probes to enabled" as the alarm_enrichment probe should be active on the HA hub
See kb000010784 (CA UIM 8.5.1 - High Availability (HA) setup guide) for details on setting up the HA probe:
https://comm.support.ca.com/kb/ca-uim-v851-high-availability-ha-guide/kb000010784
2. Enabled the alarm_enrichment queue  
3. Activate the alarm_enrichment probe
4. Deactivate and activate the NAS probe