Utilization Max is the same as Utilization-In Max, and doesn't combine of In/Out Max

Article Id: 103148
Status: Published
Updated On: 08-08-2018 15:38
Products:
CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling
Issue/Introduction:

We have a strange case between Utilization vs. Utilization-In, and Utilization-Out. It seems that the Utilization of the router interface is the same as Utilization-In metrics, and not the combination of Utilization-In and Utilization-Out. This is for both the Average and Max average. 

Cause:

Here is some info on how we do the calculations: 
max=avg when looking at the polled value read from device. 
As data comes in, we set max/min/ave to same value. when we rollup into hourly, we use the rollup strategy in the metric family to either SUM/AVG the as-polled data into _ltd table for the hour. 
So, we take the min and max for the hour and store that as 1 entry for the hour. For daily, we find the min and max and rolled up avg/sum for the entire day from the as-polled data and store 1 entry for the day. 
Weekly table rolls up the daily values, so 7 data pts into 1. 
So, takes the min/max of those 7 data points, and either ave/sum of the 7 data points (so avg of an avg). 

Environment:

CAPM 3.5

Resolution:

you would have to be polling the same values every time for them to be the same for hourly/daily rollups. 
… 
At this point, the next steps are to enable detailed poll logging for a problem device and see what the raw data coming in looks like. 
If we are indeed getting a static value, than that would explain this.