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Question around Timeouts

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Article ID: 103141

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction



Question around Timeouts. What is the max amount of time a user will need to log back in? When hit the logout threshold.
 

Environment

Release:
Component: ODPRD

Resolution

First Resource Accessed Sample URL:

A) Clarity https://www.companyA.ondemand.ca.com/niku/app

Idle Session Timeout
30 min

Max Session Timeout
8 Hrs

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B) Portal https://www.ondemand,ca.com

Idle Session Timeout
2 hrs

Max Session Timeout
10 Hrs

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C) SAML http://www.ondemand.ca.com/fedsso?SAML2IDPID=company

Idle Session Timeout
2 hrs

Max Session Timeout
10 Hrs