PAM users disabling on first logon attempt

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Article ID: 103133

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction



Why are users which have never logged into PAM before deactivated due to inactivity when they attempt to logon for the first time?

Environment

Release:
Component: CAPAMX

Resolution

 The timer in relation to 'Disable Inactive After' under Settings > Global Settings > Account, starts as soon as the user is created/imported into PAM.

Additional Information

This setting affects both local account and LDAP account.