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error in iPoz.log

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Article ID: 103126

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Service Operations Insight (SOI)

Issue/Introduction

Unable to bind EEM to LDAP. 


iPoz.log shows this message:

<date> 15:02:03: ERROR: [0x6ddb6700] iSponsor::Invoke [iPoz->iDispatch] bad credentials in the request from host
 

Environment

Release:12.x
Component: ATSEEM

Embedded Entitlements Manager 

EEM 12.x

Resolution

Possible causes:


1. They enter incorrect userid or password. Validate the userid and/or password is correct.


2. The LDAP userid is locked out. The LDAP Administrator might be able to determine the state of the LDAP userid being used.