Top Secret SMPE https://eapi.ca.com/receiveorder
Article ID: 103112
Updated On:
Products
CA Top Secret
Issue/Introduction
I am trying to download maintenance on TopSecret using SMPE Internet Service retreival but it wont connect. I verified with the firewall people internally that the connection was not being stopped. Here is the output, is the URL correct?
Here is the output, is the URL correct?
DATE 06/20/18 TIME 15:33:49 ORDERSERVER Data SMP/E 36.81
<ORDERSERVER
url="https://eapi.ca.com/receiveorder/"
inventory="all"
certificate="SMPE_COMPUTER_ASSOCIATES"
keyring="SMPERES/SMPE_CA_KEYRING">
</ORDERSERVER>
--------------------------------------------------------------------------------
DATE 06/20/18 TIME 15:33:49 CLIENT Data SMP/E 36.81
<CLIENT
downloadmethod="https"
downloadkeyring="javatruststore"
javahome="/usr/lpp/java/J7.1_64"
>
</CLIENT>
Here is the output, is the URL correct?
DATE 06/20/18 TIME 15:33:49 ORDERSERVER Data SMP/E 36.81
<ORDERSERVER
url="https://eapi.ca.com/receiveorder/"
inventory="all"
certificate="SMPE_COMPUTER_ASSOCIATES"
keyring="SMPERES/SMPE_CA_KEYRING">
</ORDERSERVER>
--------------------------------------------------------------------------------
DATE 06/20/18 TIME 15:33:49 CLIENT Data SMP/E 36.81
<CLIENT
downloadmethod="https"
downloadkeyring="javatruststore"
javahome="/usr/lpp/java/J7.1_64"
>
</CLIENT>
Environment
Release:
Component: TSSMVS
Component: TSSMVS
Resolution
The URL is correct.
Problem was caused by their internal firewall. They didnt have the authorization to allow them to get to the URL.
Problem was caused by their internal firewall. They didnt have the authorization to allow them to get to the URL.
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