Top Secret SMPE https://eapi.ca.com/receiveorder

Products

• CA Top Secret

Issue/Introduction

I am trying to download maintenance on TopSecret using SMPE Internet Service retreival but it wont connect. I verified with the firewall people internally that the connection was not being stopped. Here is the output, is the URL correct?



Here is the  output, is the URL correct?

DATE 06/20/18  TIME 15:33:49            ORDERSERVER Data           SMP/E 36.81

<ORDERSERVER
url="https://eapi.ca.com/receiveorder/"
inventory="all"
certificate="SMPE_COMPUTER_ASSOCIATES"
keyring="SMPERES/SMPE_CA_KEYRING">
</ORDERSERVER>

--------------------------------------------------------------------------------
DATE 06/20/18  TIME 15:33:49              CLIENT Data              SMP/E 36.81

<CLIENT
  downloadmethod="https"
  downloadkeyring="javatruststore"
  javahome="/usr/lpp/java/J7.1_64"
  >
</CLIENT>

Environment

Release:
Component: TSSMVS

Resolution

The URL is correct. 

Problem was caused by their internal firewall. They didnt have the authorization to allow them to get to the URL.