If a tenant is added to APM will it be added SDM? if removed from APM will it be removed SDM?

Article Id: 103097

Status: Published

Updated On: 22-05-2019 08:20

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

If a tenant is added to APM will it be added to SDM? If removed from APM will it be removed SDM?

Environment:

Release:
Component: ARGIS

Resolution:

Itam and SDM will retrieve tenant information from the same tables.Adding and removing tenants from one will affect the other.