Identity Governance Error with RACF Connector during the Export process


Article ID: 103083


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal


We are receiving an error message during the export process of the RACF Connector in Identity Governance. 

Account Template "RCM_RACF_FITPDA01_RACF SYT0_TEMPLATE": Failed to execute CreateRACFv2AccountTemplate. ERROR MESSAGE: Invalid JSON data at line 1 column 3

How can we resolve this?


Identity Suite 14.1
Identity Manager 14.1
Identity Governance 14.1


We need to change the metadata for the RACFv2 again because earlier metadata change is not able to associate the RACF groups to the account templates. Please follow the steps to change
  1. Take the Original xml file which you backed up.
  2. Add the following snippet under the property groupname. Search with <property name="groupname"> and add the following snippet under it.
<metadata name="isNaming">
  1. Connect to the provisioning server and replace the updated metadata.
  2. Open IG and change the RACfv2 connector settings
  3. Test the scenario again.