3.1.1 Secondary Cluster instance is inaccessible via Admin UI a couple days after clustering.

Article Id: 103006

Status: Published

Updated On: 06-07-2018 12:23

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

Secondary Cluster instance is inaccessible via Admin UI a couple days after clustering. Clustering is still good. This is occurring on two different environments. we found a document that stated, break the cluster and recluster. we have performed this action, but after a few days the 3rd instance in a Secondary Cluster configuration is not accessible.

Environment:

PAM 3.1.1

Resolution:

The CAPAM_3.1.1.09 hotfix resolves an issue when CA PAM is left idle for over two days, the cached session expires, resulting in secondary node becoming inaccessible.
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-privileged-access-manager-solutions-patches.html