3.1.1 Secondary Cluster instance is inaccessible via Admin UI a couple days after clustering.

book

Article ID: 103006

calendar_today

Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

Secondary Cluster instance is inaccessible via Admin UI a couple days after clustering. Clustering is still good. This is occurring on two different environments. we found a document that stated, break the cluster and recluster. we have performed this action, but after a few days the 3rd instance in a Secondary Cluster configuration is not accessible.

Environment

PAM 3.1.1

Resolution

The CAPAM_3.1.1.09 hotfix resolves an issue when CA PAM is left idle for over two days, the cached session expires, resulting in secondary node becoming inaccessible.
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-privileged-access-manager-solutions-patches.html