Getting error message ews0422e - communication error;

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Article ID: 102971

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Updated On:

Products

CA Endevor Software Change Manager (SCM) CA Endevor Software Change Manager - Natural Integration (SCM) CA Endevor Software Change Manager - ECLIPSE Plugin (SCM) CA Endevor Software Change Manager - Enterprise Workbench (SCM)

Issue/Introduction



Why does Tomcat (WSTOMSTC) fail to start with the following error:
EWS0422E Communication Error, CciWebsapi internal code : "-2000" "getConnection() Error"
EWS0422E PRC="8" SRC="6" DRC="301989888"
EWS0422E Jobname="WSEWSSTC" ServerId=" "
EWS0422E CCIMES=" No receiver online"
EWS0101I Severe error occured during STC Spawn processing

Environment

Release:
Component: ENDBAS

Resolution

Check the spawned task (WSEWSSTC) for possible Endevor errors. Resolve those errors and start Tomcat (WSTOMSTC) again.