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AE OEBS connection - unable to connect with database

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Article ID: 102926

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

One of JOBP which is not able to start.It give an error that "unable to connect with database".
However i check DB and it is working fine and serving to other applications very perfectly.
Check connection and respective RA agent => request timeout.

Environment

Release:
Component: AAUTEN

Resolution

Check the DB user that being use in the OEBS Agent Connection object. 
Try to use this user to connect to the DB from Agent server by using other SQL client like sqlplus. 
If it fail to connect by any reason. Please check it with your DBA.