Failed to create deployment plan

Article Id: 102872
Status: Published
Updated On: 20-06-2018 12:46
Products:
CA Release Automation - Release Operations Center (Nolio) , CA Release Automation - DataManagement Server (Nolio)
Issue/Introduction:

Not able to create deployment plan, threw below error.

"Unexpected error on server [Can not create object. id [53460]]. Please refer to server logs with timestamp [2018-06-05 10:50:31]."

Restarts of management server, execution server and agents did not resolve the issue.

Environment:

Release:
Component: RAACPK

Resolution:

Cleared the hibernate cache on the RA management server using the steps below

  1. Ensure all RA deployments are stopped or completed
  2. Stop RA management server service
  3. Stop RA DB service
  4. Delete all files within /temp on the RA management server
  5. Start RA DB service
  6. Start RA management server service