WA Agent: Unable to load and to prepare the installer in console or silent mode

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Article ID: 102869

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Updated On:

Products

CA Workload Automation Agents

Issue/Introduction

Installation of WA Agent 11.4 64-bit on Linux SUSE fails with the following messages

CA_WA_System_Agent_11_4/linux_x86_64
 
# ./setup.bin
Preparing to install
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
 
Launching installer...
 
 
=======================================================
 
Installer User Interface Mode Not Supported
 
Unable to load and to prepare the installer in console or silent mode.
 
=======================================================
 

Environment

WA Agent Release 11.4 on Linux SUSE 64-bit

Resolution

The encountered problem is related to the "DISPLAY" environment variable.

The recommended solution is to UNSET the "DISPLAY" environment variable before launching the setup.

Example:

# unset DISPLAY < ====== 

# ./setup.bin 

Problem resolved by applying the solution.

After the unset of the "DISPLAY" environment variable, the setup could run and completed successfully.