Opening Resources to assign a task crashes MS Project
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Article ID: 102868
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
When you attempt to add resources to projects in Microsoft Project (MSP) via Resources->Assign Resources, you receive a pop-up message "Project has stopped working" and you are forced to close MSP.
Environment
MSP New Driver and Microsoft Project 2016.
Cause
This issue is due to a Microsoft Project issue.
Resolution
This issue is fixed in the Microsoft Project February 2016 Update and higher. See KB3114714 for more details on this fix.
Note: It's recommended to upgrade to the latest Microsoft Project update supported by Clarity as there have been multiple defects fixed in updates after KB3114714.