CA Service CatalogCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
If you using the message tool in Catalog, if inside the message you put a apostrophe ( ' ) in the content, the apostrophe is doubled in the message. This may also occur for service or offering names in emails or in other places.
Environment
Release: Component: USVCT
Resolution
This has been fixed in 17.1 RUI. This can be downloaded from the patch page here: https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-service-catalog-ican-view-solutions-patches.html