Private key is missing on PAM

Article Id: 102832

Status: Published

Updated On: 28-06-2018 07:31

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

Not able to upload SSL certificate on PAM
Error: private key is missing.
Private key is created with zero bytes and is not accepted by PAM.

Cause:

Private key is created with zero bytes due to the passphrase being too long, and not accepted by PAM.

Environment:

PAM 2.8.2

Resolution:

For Uploading/Downloading key files, you need to ensure that the passphrase used is not too long, and is accepted by PAM.