When the resource changes their ETC or Allocation, the ETC (Cost) and/or Allocation does not seem to change even after the rate matrix job runs. How is this field normally calculated in PPM?
The additional action that needs to be run is Update Cost Totals on the project (or the Update Earned Value and Cost Totals job) .
Option 1: To run Update Cost totals from a project:
When no specific Investment for the job is selected, it processes all the active investments i.e.it will skip inactive investments. However, the job parameters for selecting one investment do allow you to select an inactive investment and it will run for the selected investment and update the costs. Also, invoking the job from the inactive investment, Team, [Actions] 'Update Cost Totals' link will update the costs for that inactive investment.
For more details on the Update Cost Totals job, see Update Project Task Cost Totals in the Calculate Earned Value, EAC, ETC, and Other Metrics documentation.