Unble to access pam1 server
Article ID: 102763
Updated On:
Products
CA Cloud Service Delivery Platform
Issue/Introduction
Unable to access link https://oss-pam1.oss.ca:8443/itpam (Direct Product URL)
If I restart service CAITPAMAgent then I can get to the logon screen, when I login then the screen just hangs with timer.
If I restart service CAITPAMAgent then I can get to the logon screen, when I login then the screen just hangs with timer.
Environment
Release:
Component: CSDP
Component: CSDP
Resolution
On PAM1 server:
Checked PAMAgent Log file
restarted service CAITPAMServer
recycled Apache
Eventually, rebooted server PAM1 & 2
Case fixed
Checked PAMAgent Log file
restarted service CAITPAMServer
recycled Apache
Eventually, rebooted server PAM1 & 2
Case fixed
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