Can't open older versions in the AWI Version Management

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Article ID: 102757

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

When trying to open 'old' versions of objects using the Version Management in the AWI, the following error message is displayed:
Error during XRequest com.uc4.webui.communication.requests.OpenObjectAdapter

The same objects can be opened using the deprecated Java User Interface.

Here are some additional error messages that can be found in the AWI's log file:
Caused by: com.uc4.communication.InternalException: Wrong LNR, expected: 2, is:3
UC4Object JOBP.NEW.1.VER.20171205.114038, Type null: no sheets provided

Environment

Automic Web Interface 12.1.0

Resolution

A correction for this issue is available on the following versions:

Automic Web Interface 12.2.0 - Available
Automic Web Interface 12.1.3 - Available

Please install one of the above listed versions or a higher version to resolve this issue.

Workaround:
Use the deprecated Java User Interface.