PAMSC: User displayed as _undefined on RHEL 6.9

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• PAM SAFENET LUNA HSM
• CA Privileged Access Manager (PAM)

Issue/Introduction

-sh-4.1$ sewhoami -a
account1
ACEE Contents
  User's Name             : _undefined
  ACEE's Handle           : 0
  Group Connections Table:
<Empty>
Categories              : <None>
Profile Group           : <None>
Security Label          : <None>
User's Audit Mode       : Failure LoginSuccess LoginFailure 
User's Security Level   : 0
Source Terminal         : 10.174.132.115
Process Count for ACEE  : 8
User's Mode             : Logical 
ACEE's Creation Time    : Thu Jun  7 15:28:49 2018

Environment

Release:
Component: SCU

Resolution

acpatch-DE372522.tar.gz