Multiple probes on hub showing as 'Suspended' in the Active column in IM
Article ID: 102695
DX Unified Infrastructure Management (Nimsoft / UIM)
Unified Infrastructure Management for Mainframe
CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
Multiple probes display as suspended under the 'Active' column in the Infrastructure Manager and probe icons appear white.
No queues working as a result of this but still have connectivity.
- Robot was erroneously placed into maintenance
1. Open the controller probe
2. Select the Status Tab
3. Rt-click on the robot status icon button
4. Select the option 'Leave suspend mode now'