Multiple probes on a hub showing 'suspended' no queues working as a result but do have connectivity
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Article ID: 102695
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Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
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Issue/Introduction
Multiple probes display as suspended under the 'Active' column in the Infrastructure Manager and probe icon appears white.
<Please see attached file for image>
Cause
Robot was placed into maintenance.
Environment
- UIM (any version)
Resolution
1. Open the controller probe
2. Select the Status Tab
3. Rt-click on the robot status icon button
4. Select the option 'Leave suspend mode now'
<Please see attached file for image>
Attachments
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1558695377625000102695_sktwi1f5rjvs16i4s.png
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No