Cannot log in to Admin UI ?Error: For input string: "9223372036854775807"

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Article ID: 102682

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

The following error is observed by certain Admins when accessing AdminUI

Error: For input string: "9223372036854775807"

Environment

Release:
Component: SMAPC

Resolution

The value "9223372036854775807"(0x7FFFFFFFFFFFFFFF) seems to be the users value in the "accountexpires" attribute in Active Directory. 

Wikipedia quotes(https://urldefense.proofpoint.com/v2/url?u=http-3A__en.wikipedia.org_wiki_9223372036854775807&d=DwICAw&c=MrQrGL4Bt1iC3sN_evS3dQ&r=m_E3k-QufVrADLAZrndg22WBJyocnhy3GcqYsVjY5JU&m=6tXGTyYVQFBIVdOv2whYH7wf2HMQ96t3mU-F8X5q1SA&s=-QzmaBLtwNf4V3yl7HMF0zzMcmIct3FWXQDs0RD1rhI&e=): 

The number 9,223,372,036,854,775,807, equivalent to the hexadecimal value 7FFF,FFFF,FFFF,FFFF, is the maximum value for a 64-bit signed integer in computing. 

The value set is valid, based on Microsoft documentation: 
https://urldefense.proofpoint.com/v2/url?u=https-3A__msdn.microsoft.com_en-2Dus_library_ms675098-2528v-3Dvs.85-2529.aspx&d=DwICAw&c=MrQrGL4Bt1iC3sN_evS3dQ&r=m_E3k-QufVrADLAZrndg22WBJyocnhy3GcqYsVjY5JU&m=6tXGTyYVQFBIVdOv2whYH7wf2HMQ96t3mU-F8X5q1SA&s=idopZd6O59QdDuWLFpUmFUVbu9IEscBW9o5VaXEb1EE&e= 


Disable Flag needs to be used strictly by Siteminder and nothing else. The Error message was a result of an Admin setting up the AD account Expires Attribute as Disabled Flag, which is incorrect.