Unable to start the Workload Automation AE Schedulers
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Article ID: 102484
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Updated On:
Products
CA Workload Automation AE - Scheduler (AutoSys)
Issue/Introduction
Unable to start the Workload Automation AE Schedulers Error: CAUAJM_E_18409 Unable to load Oracle client libraries <Could not load module /app/oracle/product/12.1.0/client_1/lib/libclntsh.a(shr.o). The module has an invalid magic number.> CAUAJM_E_18411 OCIEnvCreate() failed. CAUAJM_E_10013 Failed to load DRM shared library.
The message typically indicates that the Oracle client on the Workload Automation AE host is 64bit. Workload Automation AE 11.3.x is a 32bit application and as a result, requires a 32bit Oracle client. Install a 32bit Oracle client on the host and adjust the environment variables in $AUTOUSER/autosys.sh.<hostname> accordingly. (ORACLE_HOME, TNS_ADMIN, PATH, LD_LIBRARY_PATH) For Windows platforms see the AutoSys Admin UI -> WAAE -> System