IDOL Connector Error: Could not load file or assembly 'acinet,

Article Id: 102480

Status: Published

Updated On: 19-06-2018 03:42

Products:

SINGLE SIGN ON - LEGACY , CA Data Protection (DataMinder) , CA User Activity Reporting

Issue/Introduction:

When running a CA Data Protection content index or purge job on an HP (Autonomy) IDOL Server the following error is logged.

Jun 18, 2018 16:23:06.098 ERROR IDOL Connector Error: Could not load file or assembly 'acinet, Version=7.5.4.0, Culture=neutral, PublicKeyToken=7f3d74562bae5944' or one of its dependencies. The system cannot find the file specified.

Environment:

CA Data protection 14.x\15.x with the IDOL Connector installed.

Resolution:

The error occurs when the system cannot find the content index files required for execution. Specifically if the "idolmgr.exe" is executed from the wrong folder.

"Idolmgr.exe" should reside in %wgninstalldir%\content foder, for example C:\Program Files (x86)\CA\CA DataMinder\content.