NFA status panel show all services in red for console and harvester

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Article ID: 102472

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

 NFA console -> Administration -> System Status shows us communication problems to Harvester and Reporter.

NFA console WatchDog.log contains errors :
Unable to poll [email protected] using profile 'Temp Profile'
Unable to poll [email protected] using profile 'Temp Profile'
The snmp request failed with HTTP status 405: Method Not Allowed.

We did a restarts of all services and whole servers many times.
We tried many sets of settings and result is the same
snmpwalk works fine.

 

Cause

missing application server feature

Environment

CA Network Flow Analysis 9.3.8 (build24)
Console - Win 2012R2
Harvester - RHEL6.9

Resolution

enable the "http activation" feature in the application server role/windows process activation service support