NFA status panel show all services in red for console and harvester
Article ID: 102472
Updated On: 10-20-2023
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
NFA console -> Administration -> System Status shows us communication problems to Harvester and Reporter.
NFA console WatchDog.log contains errors :
Unable to poll host@127.0.0.1 using profile 'Temp Profile'
Unable to poll host@xxx.xxx.xx.xxx using profile 'Temp Profile'
The snmp request failed with HTTP status 405: Method Not Allowed.
We did a restarts of all services and whole servers many times.
We tried many sets of settings and result is the same
snmpwalk works fine.
NFA console WatchDog.log contains errors :
Unable to poll host@127.0.0.1 using profile 'Temp Profile'
Unable to poll host@xxx.xxx.xx.xxx using profile 'Temp Profile'
The snmp request failed with HTTP status 405: Method Not Allowed.
We did a restarts of all services and whole servers many times.
We tried many sets of settings and result is the same
snmpwalk works fine.
Environment
CA Network Flow Analysis 9.3.8 (build24)
Console - Win 2012R2
Harvester - RHEL6.9
Console - Win 2012R2
Harvester - RHEL6.9
Cause
missing application server feature
Resolution
enable the "http activation" feature in the application server role/windows process activation service support
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