How to install Dollar Universe 6 on a Windows 2008 cluster
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How to install Dollar Universe 6 on a Windows 2008 cluster


Article ID: 102469


Updated On:


CA Automic Dollar Universe


This tutorial explains how to install Dollar Universe 6 on a Windows 2008 cluster (with Failover Cluster feature installed). 
Note: This topic does not explain how to setup a Windows cluster and its administration. 


  • 2 Windows 2008 R2 servers with "Failover cluster" feature installed 

  • A shared volume dedicated to Dollar Universe 6 (called "G:" in this example) 

  • An access point: A name and IP address available and registered in the DNS will be dedicated to Dollar Universe 6 (this IP address is different from the logical IP address already existing and dedicated to cluster administration) 


Windows 2008 R2 servers with "Failover cluster"


Install Dollar Universe 6 

  • Log on to active node of the cluster 

  • Open Failover Cluster administration GUI 

  • Browse the tree to "Services and Applications

  • Choose "More actions... > Create empty service or application

  • Give it a name (example : <company>_<nodename>) and press enter 


  • Go to "Add a resource... > Access Point" 

  • Enter a name and an IP address (static IP address recommended). You are supposed to have created the corresponding entry in DNS before. 

  • Click Next, confirm and click Next 

  • Access point is created 

Right click on it and choose "Bring this resource online", and check the access point with a ping command. 

​​Run Dollar Universe 6 setup 

  • Use Custom Mode and select "Primary cluster installation" option; Enter UVMS coordinates and click Next 

  • Enter company and access point name as node name. Click validate. 

  • Enter an installation directory located on shared volume (example : G:\Shared\QA\DollarU). Click Next 

  • Enter your manager options and click Next. 

  • Enter port (if non default), access point as server hostname, tags if any, and any other area than X. Click Next 

  • Modify bin directory to a local volume. Example : E:\Shared\QA\DollarU (Warning : remove \bin at the end because it is automatically appended by the setup) 

  • Leave the path of the log directory to the shared volume. 

  • Check all your options and click Install.

After installation completes 
Checking on Dollar Universe side: 

  • Once installation is finished, check that everything is OK : check universe.log, the DUAS services in services panel, the registering in UVMS (via nodes list in UVC) 

  • Stop all DUAS services (service users included) 

  • Get the values.xml file and copy it to root of shared volume 

On the Secondary cluster

  • Log on to the 2nd node which is now the active node 

  • Run Dollar Universe 6 setup. 

  • Choose Custom Mode and "Secondary Cluster installation" option. Click Next 

  • Enter the path of the values.xml you had previously copied at the root of the shared volume. Example : G:\ 

  • Click Next 

  • Check the installation summary and click Install 

  • Binary and services are installed on this second node in the same local path as on the primary node. 

  • Check that everything is OK on this 2nd node (universe.log, services) 


  • Go back to Failover cluster administration panel 

  • Browse the tree to Services and applications > <your DUAS application> created at at the beginning 

  • Choose "Add a resource ... > Generic Service

  • The list of all services is displayed. Choose the DUAS IO_X service 

  • DUAS IO_X service is added to your application and is first shown as offline. 


  • Repeat the 3 previous steps to add all other DUAS services (EEP_X, service user for interactive desktop, and service user for administrator

  • Click "Services and applications ><your DUAS application> > Add Storage


  • Choose the shared volume where Dollar Universe 6 node is installed. Click OK 

  • Edit properties of resource corresponding to IO_X service

  • In dependencies tab, add "Access point name" AND "IP address of access point" AND "Cluster disk

  • Edit properties of resource corresponding to EEP_X service 

  • In dependencies tab, add "IO_X service

  • Edit properties of all other resources corresponding to service users 

  • In dependencies tab, add "IO_X service

  • Bring online all resources shown offline in <your DUAS application> 

  • Wait for all of them to be Online. 


Additional Information

Please reach out to Technical Support if assistance needed as more recent Windows OS may have different wording or sections.