CA PPM Jasper JDBC Connection "null" data error
Article ID: 102457
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
The following error was returned when trying to retrieve data from Jasper Studio 6.2.1 and 6.4, via Jasper JDBC URL:
"Query execution error
The following problem occurred:
null
Do you want to proceed anyway?
<Yes> <No>"
<Please see attached file for image>
This has happened since around May 2018, and was working normally before.
This is even though the Database JDBC Connection "Test" was returned as "Successful."
<Please see attached file for image>
And the Data Source was able to find tables, such as "INV_INVESTMENTS" and its fields.
<Please see attached file for image>
Environment
CA PPM and Jaspersoft Studio.
Note that Jaspersoft Studio is different to the Jaspersoft Advanced Reporting within CA PPM.
Note that Jaspersoft Studio is different to the Jaspersoft Advanced Reporting within CA PPM.
Resolution
The database has been upgraded for CA PPM SAAS (On-Demand) users at around this time.
It is necessary to be running:
EXAMPLE
These screenshots were taken from a client system. Your system will have different database detail which will require updating.
The Database JDBC Connection should "Test" as "Successful."
The version of Jaspersoft Studio should be 6.4.2.
The old Database JDBC Connections should be cleaned out of the old connections, from this:
To this:
The red flag that your configuration will NOT work is if the word "CURRENT" (in green) is missing from against the Data Source.
The following screen is prior to upgrading to the latest Jaspersoft and trimming the list of connectors (above).
After cleaning up, this should be successful:
A successful test will allow you to enter a query such as the following, and then click "Next" without receiving the "null" error:
From this next screen, you may continue as normal with your report design.
It is necessary to be running:
- Jaspersoft Studio 6.4 (or later). This download is available from support.ca.com.
- Matching JDBC drivers
EXAMPLE
These screenshots were taken from a client system. Your system will have different database detail which will require updating.
The Database JDBC Connection should "Test" as "Successful."
<Please see attached file for image>
The version of Jaspersoft Studio should be 6.4.2.
<Please see attached file for image>
The old Database JDBC Connections should be cleaned out of the old connections, from this:
<Please see attached file for image>
To this:
<Please see attached file for image>
The red flag that your configuration will NOT work is if the word "CURRENT" (in green) is missing from against the Data Source.
The following screen is prior to upgrading to the latest Jaspersoft and trimming the list of connectors (above).
<Please see attached file for image>
After cleaning up, this should be successful:
<Please see attached file for image>
A successful test will allow you to enter a query such as the following, and then click "Next" without receiving the "null" error:
select name from inv_investments
From this next screen, you may continue as normal with your report design.
<Please see attached file for image>
Additional Information
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